1. Acceptance of Terms
By accessing and using the NuVida Skin website (nuvidaskin.com) and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
NuVida Skin reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised terms means that you accept and agree to the changes.
2. Product Information and Accuracy
We strive to provide accurate descriptions, images, and information about our products on the website. However, we do not warrant that product descriptions, pricing, availability, or other content is accurate, complete, reliable, current, or error-free.
Product Claims
NuVida Skin products are designed for personal use. Our products are dermatologist-inspired and formulated with clinically-studied ingredients. Individual results may vary. We make no claims that our products will cure, treat, mitigate, or prevent any disease or medical condition.
Important: NuVida Skin products are not intended to diagnose, treat, cure, or prevent any disease. If you have sensitive skin, are pregnant, nursing, or have a medical condition, consult a healthcare provider before use.
3. Pricing and Availability
All prices are in USD and subject to change without notice. We reserve the right to limit quantities and to discontinue any product at any time. In the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices.
Products are available while supplies last. We will notify you if an item is out of stock and offer options for backorder or refund.
4. Orders and Payment
Order Acceptance
Placing an order on our website constitutes an offer to purchase our products. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, accuracy of pricing, or suspected fraudulent activity.
Payment Methods
We accept all major credit cards, debit cards, and other payment methods displayed on our website. Payment must be received before your order is processed and shipped. All transactions are processed through secure payment gateways.
Billing Information
You agree to provide accurate, current, and complete billing information. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
5. Shipping and Delivery
Shipping Times
We aim to ship all orders within 2–3 business days. Delivery times depend on your location and the shipping method selected. Standard shipping typically takes 5–7 business days within the continental United States.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be offered on orders meeting certain criteria, as advertised on the website.
Risk of Loss
Risk of loss for all products passes to you upon delivery to the shipping carrier. We are not responsible for packages lost, damaged, or delayed by the carrier after shipment.
6. Returns and Refunds — 30-Day Guarantee
We stand behind our products with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may return it within 30 days of purchase for a full refund, no questions asked.
Return Process
- Contact our customer service team at info@nuvidaskin.com within 30 days of purchase
- Provide your order number and reason for return
- Ship the product back to us in its original condition (unused or minimally used)
- Once received and inspected, we will process your refund within 5–7 business days
Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.
Refund Processing
Refunds will be issued to the original payment method. Please allow 5–7 business days for the refund to appear in your account, depending on your financial institution.
Exclusions
The 30-day guarantee applies to the main NuVida kit. Single-use needle heads and serum refills are non-returnable once opened or used, as they are hygiene-sensitive products.
7. Warranty Disclaimer
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, NUVIDA SKIN MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Our products are provided "as is" and "as available." We do not warrant that our products will meet your expectations or that their operation will be uninterrupted or error-free.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NUVIDA SKIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for any claim arising from or relating to these terms or your use of our website or products shall not exceed the amount you paid for the product in question.
9. Intellectual Property Rights
All content on the NuVida Skin website, including text, graphics, logos, images, and software, is the property of NuVida Skin or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, transmit, display, or perform any content from our website without our prior written permission. Unauthorized use of any content may violate copyright, trademark, and other laws.
10. User Conduct
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our website or services. Prohibited conduct includes:
- Harassing, threatening, or defaming any person
- Posting or transmitting obscene, offensive, or illegal content
- Attempting to gain unauthorized access to our systems
- Interfering with or disrupting the normal operation of our website
- Engaging in any form of fraud or deception
- Violating any applicable laws or regulations
11. Third-Party Links and Content
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.
12. Privacy
Your use of our website and purchase of our products is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
13. Indemnification
You agree to indemnify, defend, and hold harmless NuVida Skin and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from or relating to your use of our website, your purchase of our products, or your violation of these terms.
14. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Your State/Country] for the resolution of any disputes arising from these terms or your use of our website.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: info@nuvidaskin.com
Website: nuvidaskin.com
Last Updated: February 2026
